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Refund

Do you want to return something? No problem, returning an item with Fuoriuso is very simple!

You have the right to withdraw from the contract within 14 days from when you received the order.

To exercise your right to withdraw, please first send a return request to our customer care. Fill out the form with the requested information concerning the item(s) you want to return. Please remember to fill out all mandatory fields.

Customer care will accept your request within 48 working hours. Once accepted, you will receive a confirmation email.  The email will include shipping instructions and a link to use to book the pick-up. We remind you that every return must be sent from the same country in which it was delivered.

At that point you must prepare the package. We suggest using the same packaging you received your order in. Insert the items you want to return, close the package and apply the prepaid return label which we sent you along with the order.

If you have lost the return label, please contact our customer care.

FILL OUT ALL THE FIELDS TO REQUEST THE RETURN

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